Shipping from Slovenia, EU.
All orders are dispatched within 1-3 working days.
Estimated postal DELIVERY TIMES
UK and Europe: 4-6 working days.
USA/Canada/Australia/New Zealand and most other destinations: 6-8 working days.
The majority of items will arrive within the delivery times advised but every now and then a package is late to arrive which is usually due to customs delays.
Please note that the foreseen delivery times (especially for international orders) may be longer BEFORE CHRISTMAS.
Orders under £50 are shipped with STANDARD shipping (no tracking).
Orders of or over £50 will be shipped TRACKED and signed for at no extra cost to you (simply select standard shipping and we will cover the difference).
Duties
Please note that buyers are responsible for any and all duties and customs charges that may be incurred above normal postage costs (very unlikely with such small items!).
Gift wrapping and packaging
Everything will be gift wrapped beautifully and safely in black gift boxes with a silver Isla Clay logo.
Questions about your order?
Please contact me if you have any problems with your order at martina@islaclay.com.
